Network Connectivity Issue Tuesday 13th April 2021 14:17:53


We are aware of a network connectivity issue.

We are investing the cause of this issue. We will continue to provide additional updates as this incident develops.

We thank you for your patience and apologise for any inconvenience this may cause.

Connectivity has remained stable with no further issues. We now consider this incident resolved. If you are experiencing additional issues, please open a Support ticket for help.

The network connectivity issues have been corrected by the data center. We will be monitoring to ensure that it remains stable. If you continue to experience problems, please open a Support ticket for help.

We've identified further packet loss causing some intermittent performance issues for some users. We will update as more information becomes available.

The network connectivity issues have been corrected by the data center. We will be monitoring to ensure that it remains stable. If you continue to experience problems, please open a Support ticket for help.

Network connectivity has been restored however some packet loss may cause some users to experience performance issues.