We’ve resolved the MySQL incident on Server Zeus. Additional server resources and capacity have been added to help ensure this issue does not recur.

All services are now operating normally.

Please contact us if you need any further help.

All services are currently online and websites working normally.

We have scheduled additional resources to be added to server Zeus to improve resiliancy and ensure this does not repeat.

This emergency work is scheduled for 10PM BST on 3 May 2025.

We’ve made temporary repairs and all databases are currently online. We’re continuing with emergency maintenance, including adding extra resources to the affected server to help prevent this issue from recurring.

We’ll keep you posted with any further updates. Thanks for your patience!

We’re currently aware of a database issue that’s affecting access to some websites on server Zeus. Our team is actively investigating and working to resolve it as quickly as possible. We’ll provide updates as we learn more. Thanks for your patience!